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Avaya is actively seeking customers interested in participating as a trial candidate for the integration of Avaya Proactive Contact 4.0 and Avaya Voice Portal 4.1 .
Live Agents in a call center environment can be an expensive resource that must be managed to be used efficiently and effectively.
With the integration of Avaya Proactive Contact 4.0 and Avaya Voice Portal 4.1 you can leverage the strengths of Avaya Voice Portal with the power of Avaya Proactive Contact to enhance the delivery of efficient and satisfying voice self-service applications.
If you have are interested in the program or have further questions, please contact Joe Suggs with Avaya Global Product Introduction.
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