Jobs working on Avaya, making calls with Virt dialers. Total amount of lines available: 30 Two strategies operating both on first 25 lines, third strategy has 5 lines.
I have high level of errors: Cannot reach as dialed
What may be the reason? From your experience - what is the most common problem for that?
From: Moscow | Registered: Oct 2009
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posted
Robert, the main problem of SIT Vacant (SIT means Special Information Tone) the call cannot be completed as dialed. So because you have CTI dialer, this may be a problen on PBX side. You need to check if you can dial this number directly from Avaya phone.
From: Moscow | Registered: Jun 2008
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