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Author Topic: Infinite selection
Alex
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When I try to download records to infinity job I have an error like
latelst - Failed to read from file /opt/avaya/pds/lists/list2.app/latelist2.fdict
mv: cannot stat `/opt/avaya/pds/xfer/clist/list2.old.late': No such file or directory
E00515|latemrk - Failed to open file list2.late
CALLING LIST PREPARED FOR CALLING - app_list2


but I don't use latelist/latemark functionality with this job. How can we fix this?

From: Moscow | Registered: Jun 2008  |  IP: Logged | Report this post to a Moderator
Kevin Vieyra
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I'd open a case with Avaya. Has this list worked before (the latelist part)? Have there been any changes? If you have command line access look the latelist2.fdict, is it even there? Does List1 work? - for comparison....My best guess is that latelist latemark is not fully setup for this list. But as I said, get Avaya Support to check it out.

The funcionality is that when you download a new list any records that are the same (as per the unique idenifier) have the completion codes, calling history copied over to the new list. So, if you avoid calling the same person again the next day. If the record is removed from the list for at least one day the information not carried forward.

From: Toronto, Ontario | Registered: Mar 2009  |  IP: Logged | Report this post to a Moderator
Alex
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it is a new list that i just create

latelist is empty and i don't want to use that functionality.

From: Moscow | Registered: Jun 2008  |  IP: Logged | Report this post to a Moderator
Kevin Vieyra
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ok, new list. And you just want to get rid of it.
The list2.prep has a latelist field with completion codes. I think if you remove all the completion codes it will not run.
Make a backup of the list2.prep and test the change.

From: Toronto, Ontario | Registered: Mar 2009  |  IP: Logged | Report this post to a Moderator
Alex
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PREP section of dnld file do not have any information about latelist.

#-----------------------------------INF_PREP format -----------------------:
INF_PREP_START:
INF_SETLIST:app_list4
INF_TIMEZONE:::::
INF_SETLIST:list4
INF_EXECPROG:app_to_list:list4
INF_REMOVEDUPS:DTE
INF_INDEXLIST:TME
INF_DNCINDEX:
INF_LATELIST:
INF_EXECPROG:callconn:0 list4 infinity4 infinity4
INF_PREP_END:


i try to parse list_prep file, but my shell knowledge not so good, so i can't understand why it call late_list() function

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Alex
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the problem only with infinite calling list.
From: Moscow | Registered: Jun 2008  |  IP: Logged | Report this post to a Moderator
Kevin Vieyra
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Did you see a section called "PREP format" closer to the top of the list4.dnld? Wasn't the problem with the list2?

#-----------------------------------PREP format ---------------------------:
PREP_START:
TIMEZONE:YES
INDEXLIST:ACCTNUM
DNCINDEX:ACCTNUM
REMOVEDUPS:ACCTNUM
LATELIST:02,03,05,11,12,13,14,15,16,17,18,19,20,21,22,23,24,25,26,27,28,29,35,36,37,38,39,40,47,48,96,98
DAYSON:ACCTNUM:5:5:::
REPORT:days1:DAYS_ON_PDS_LIST1
REPORT:reject1:REJECT_LIST1
EXECPROG:
PREP_END:

From: Toronto, Ontario | Registered: Mar 2009  |  IP: Logged | Report this post to a Moderator
   

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