AVAYA PDS User Group Bulletin Board Post New Topic  Post A Reply
my profile | directory login | register | search | faq | forum home

  next oldest topic   next newest topic
» AVAYA PDS User Group Bulletin Board » Call Blending » ICB Agents Login Procedure

   
Author Topic: ICB Agents Login Procedure
Soman
New Member
Member # 1147

Icon 1 posted      Profile for Soman     Send New Private Message       Edit/Delete Post   Reply With Quote 
Can any one share the procedure for an agent login to blend job(intelligent Call Blending).

--------------------
DialerTech
From: INDIA | Registered: Feb 2008  |  IP: Logged | Report this post to a Moderator
dialerguy
New Member
Member # 2956

Icon 1 posted      Profile for dialerguy     Send New Private Message       Edit/Delete Post   Reply With Quote 
Hi
When they begin to login the agent type they select would be "B"
(remember it's case sensitive)
Registered: Jan 2010  |  IP: Logged | Report this post to a Moderator
   

Reply
Message:

HTML is enabled.
UBB Code™ is enabled.

Instant Graemlins
   


Post New Topic  Post A Reply Close Topic   Feature Topic   Move Topic   Delete Topic next oldest topic   next newest topic
- Printer-friendly view of this topic
Hop To:


Contact Us | AVAYA PDS User Group Home Page

Copyright © 2009, MUG Enterprise LLC - All Rights Reserved

Powered by Infopop Corporation
UBB.classic™ 6.7.2