AVAYA PDS User Group Bulletin Board Post New Topic  Post A Reply
my profile | directory login | register | search | faq | forum home

  next oldest topic   next newest topic
» AVAYA PDS User Group Bulletin Board » In The News » Semperian call center in Knoxville set to close

   
Author Topic: Semperian call center in Knoxville set to close
AVAYAPDSboard
Administrator
Member # 1153

Icon 1 posted      Profile for AVAYAPDSboard     Send New Private Message       Edit/Delete Post   Reply With Quote 
Semperian LLC, which services loans for General Motors Acceptance Corp., will close its Knoxville facility April 5, a move that will affect some 170 employees.

Mike Dunklee, a spokesman for GMAC, said Tuesday that the move is aimed at aligning the size of the company with the current business environment in the auto industry and GMAC’s existing auto portfolio. Semperian’s call center is located at 2420 Cherahala Blvd.

Dunklee said the employees will be given severance packages and offered outplacement assistance. He said the jobs are being transferred to the company’s other core locations in Lewisville, Texas; Little Rock, Ark.; and Jacksonville, Fla.

In December, Semperian announced it would lay off 45 employees at the end of 2009, a move that was described as “part of an ongoing effort … to reduce costs and gain efficiencies.” At the time, the company said it would have about 300 employees remaining at its call center in the Pellissippi Corporate Center.

Semperian’s Knoxville office, which opened in 2002, provides collection and customer support services for GMAC’s low- and medium-risk loan collection activities, plus accounting and other services.

Also on Tuesday, the Tennessee Department of Labor and Workforce Development said Savoie Wood Products in Jefferson City provided notification about the closure of its facility at 403 E. Old Andrew Johnson Highway, effective Feb. 26. The move affects 50 workers.

Savoie officials could not be reached for comment.

Registered: Mar 2008  |  IP: Logged | Report this post to a Moderator
   

Reply
Message:

HTML is not enabled.
UBB Code™ is enabled.

Instant Graemlins
   


Post New Topic  Post A Reply Close Topic   Feature Topic   Move Topic   Delete Topic next oldest topic   next newest topic
 - Printer-friendly view of this topic
Hop To:


Contact Us | AVAYA PDS User Group Home Page

Copyright © 2009, MUG Enterprise LLC - All Rights Reserved

Powered by Infopop Corporation
UBB.classic™ 6.7.2