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Topic
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Topic Starter
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Replies
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Last Post
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Agent Utilization Threshold
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Jeff Greenburg - USBC
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0
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Industry Standards - Collections
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Jeff Greenburg - USBC
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5
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Campaign Goal Setting
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cdub
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4
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ROI Documentation
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cdub
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0
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No End Time...
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Jeff Greenburg - USBC
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5
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Oracle Connectivity
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Tammy Givens
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2
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Hypothetical
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mhildebrand
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3
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Abandon Rate Question - Collections
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mule
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1
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Small Pool
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mhildebrand
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2
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ODBC Tables
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VOXCOM
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2
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Odd Metrics Question
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mhildebrand
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1
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Reporting...
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Jeff Greenburg - USBC
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1
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Reporting on Idle Time in V11 PDS
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Jason Fletcher
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1
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Monitoring - what are you using today?
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Alec
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0
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IVR and PDS
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Sergio Capitao
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0
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/opt/dbase 100% used
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ronsim5
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2
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Dialing from Overseas
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Peter
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2
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New Mortgage Foreclosures Set Record
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ademczak
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0
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Password Aging - Scripting
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accmosaix
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3
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Event Services Documentation
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cdub
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0
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Legal dialer use in collections
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mhafdelin
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0
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Changing Answering Machine Strategy on a running job
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cdub
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2
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Tele-Zapper
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Trees
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4
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Record Specific ANI
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mule
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2
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Dialer User ID's
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SCCOPS
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4
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International CLI presentation
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kel
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0
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Leaving a message in an asnwering machine
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Pachy
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2
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Line Idle after dial
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Jason Fletcher
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2
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Help on Supervisor Campaign Analyst
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ronsim5
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2
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Time Zone By Campaign
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btungate
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5
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Combining daily predictive & managed jobs
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SarahM
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3
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SIP based Call Recording
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Tammy Givens
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1
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whats the maximum capacity of PDS? in terms of agents and outbound lines?
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rookie.dialer
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3
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Answerphone Detection / Rates
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Chris
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1
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Benchmarking Data
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Jason Fletcher
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0
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No Autovoice detection on VOIP lines
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pds_corba
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0
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Witness 7.1.1 - PDS 12
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mule
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1
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A question about this website
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ExLabordiner
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3
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Agent scripting software. Who is using it.
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Sterling
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2
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OnQ - Austin Logistics
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Sterling
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4
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Code 4 fixes
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Alec
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0
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Call Recording
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accmosaix
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0
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Selection Reports Information
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joe
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0
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Call Recording
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Eric Archer
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3
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DLST patch
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mule
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6
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CLI Display
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Tamara
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3
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ESP folks roll call
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Tammy Givens
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0
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Cruise Control
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AndyLee
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0
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SP5 - V12
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mule
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3
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Help - Avaya Proactive Contact 3 / Nice 8.9 (Integration)
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Lucas
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2
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